2ezbet Privacy Policy

1. Who We Are

This Privacy Policy is issued by 2ezbet ("2ezbet," "we," "us," or "our"), the operator of the online gaming platform accessible at https://2ezbet.vip ("Platform"). 2ezbet operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA").

For the purposes of the DPA, 2ezbet acts as the Personal Information Controller (PIC) in respect of the personal data of registered players and visitors to the Platform. This means 2ezbet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is lawful, fair, and transparent.

2. Personal Data We Collect

2ezbet collects the following categories of personal data from players and Platform visitors:

We do not collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance purposes. We do not collect biometric data beyond what is necessary for KYC verification where required.

3. How We Collect Your Data

2ezbet collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 9 for details on our cookie practices.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment verification data from GCash, Maya, and banking partners.
• Regulatory Sources: Data received from PAGCOR or other regulatory authorities in connection with compliance obligations, including self-exclusion registers.

4. Why We Use Your Personal Data

2ezbet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 2ezbet player account, including authentication and account security.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of Platform features.
• Identity Verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and Philippine law.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the DPA, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods.
• Customer Support: To respond to your enquiries, complaints, and support requests.
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 2ezbet — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the Platform or your account.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 2ezbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your account and deliver the Platform services you have registered for.
• Legal Obligation: Processing required to comply with PAGCOR regulations, the AMLA, tax laws, and other applicable Philippine legal obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

2ezbet does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification service providers engaged to perform age and identity checks as required by PAGCOR regulations.
• AML & Fraud Screening Providers: Compliance technology providers engaged to screen transactions and accounts for money laundering and fraud indicators.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies where required by a valid legal order, warrant, or subpoena.
• Professional Advisers: Legal counsel, auditors, and accountants engaged in connection with the operation of the Platform, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of 2ezbet are required to enter into data processing agreements that impose obligations consistent with the DPA and our own data protection standards.

7. Data Retention

2ezbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained for statistical and analytical purposes without limitation, as it no longer constitutes personal data under the DPA.

8. Data Security

2ezbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including financial records and KYC documents.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• 24/7 intrusion detection and security monitoring systems.
• Secure data centres with physical access controls and environmental safeguards.
• Regular staff training on data protection and information security practices.
• A documented data breach response procedure in compliance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 2ezbet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the DPA and NPC Circular No. 16-03.

9. Cookies & Tracking Technologies

2ezbet uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game preferences, and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymised data about how visitors use the Platform, including pages visited and features used, to help us improve the Platform. This data does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. 2ezbet does not use third-party advertising or tracking cookies that share your data with external advertisers.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 2ezbet:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right to Access: You may request a copy of the personal data 2ezbet holds about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update basic account information directly in your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under the AMLA and PAGCOR regulations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to File a Complaint: If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within 15 business days, as required by the DPA.

11. Children's Privacy and Age Restriction

The 2ezbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. 2ezbet does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to PAGCOR as required. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

Age verification is a mandatory step in the 2ezbet registration and KYC process. We take our obligations to prevent underage gambling seriously and apply robust age verification controls in compliance with PAGCOR's responsible gaming framework.

12. Cross-Border Data Transfers

In certain circumstances, 2ezbet may transfer your personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services. Where such transfers occur, 2ezbet ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organisations that provide an adequate level of data protection as recognised by the National Privacy Commission.
• Entering into data transfer agreements that incorporate the standard contractual clauses approved by the NPC.
• Ensuring that all overseas recipients are bound by data protection obligations equivalent to those imposed by the DPA.

By using the 2ezbet Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

13. Changes to This Privacy Policy

2ezbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or by posting a prominent notice on the Platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how 2ezbet protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy.

The most current version of this Privacy Policy is always available at https://2ezbet.vip/privacy-policy.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

For responsible gaming concerns, please visit our Responsible Gaming page. For full platform terms, see our Terms & Conditions.